Re: [Summary-Talk] FTP expects 350, gets 500

[Jason Linhart <jason@xxxxxxxxxxx>]

Summary uses the FTP command "REST" to download part of a file. Very old
versions of Windows Server don't support the "REST" command and can only
download an entire file. I don't remember exactly when Microsoft added
support for "REST", but it was many years ago (perhaps in XP).

The error message you quote says the "RE*T" command was not recognized.
I wonder about the '*'. It is remotely possible that some kind of
communication error is corrupting the "REST" command, or perhaps they
simply have a very old version of Windows with a strange error message.

Jason


Craig Branson wrote:
> Hello:
> 
> Summary downloads logs from several sources for my reports. All
> of them use IIS, but although I don't think all of the servers
> have been updated/upgraded.
> 
> For some of these (but not all of them), when Summary peeks at
> the logfile to see if it's been changed, it is unable to get the
> information it wants and is forced to download the whole file
> again.
> 
> This is what happens...
> 
> FTP xxx.xx.xxx.xxx/logfiles/w3svc3/ex020205.log
> 
> Expected 350 got 500 RE*T 5093254: Command not understood
> 
> And then it downloads the entire log file again.
> 
> What is happening and what do I tell my host to do about it?
> 
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
> Craig Branson
> Online Director, American Society of Newspaper Editors
> 11690B Sunrise Valley Drive
> Reston VA 20191-1409
> 703/453-1123 fax 703/453-1139
> http://www.asne.org http://www.highschooljournalism.org
> ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
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-- 
Jason@xxxxxxxxxxx
--
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